Introduction
BotTradesForYou ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated crypto trading platform.
This policy applies to all users of BotTradesForYou services, including our website, dashboard, and API.
Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our services.
Personal Information
When you create an account or use our services, we may collect:
- Account information: name, email address, password (encrypted)
- Billing information: payment method, billing address
- Profile information: company name, role, preferences
- Communication data: support tickets, feedback, correspondence
Usage Data
We automatically collect certain information when you access or use our services:
- Log data: IP address, browser type, pages visited, time and date
- Device data: device type, operating system, unique device identifiers
- Usage patterns: features used, actions taken, session duration
- Performance data: error logs, response times, service metrics
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activities. See the Cookies section below for more details.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send service-related communications and updates
- Provide customer support and respond to inquiries
- Personalize your experience and improve user satisfaction
- Ensure security, detect fraud, and prevent abuse
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who perform services on our behalf:
| Provider | Purpose | Data Shared |
|---|---|---|
| Polar | Subscription billing and payment processing | Email address, subscription and transaction information |
| Resend | Email delivery | Email address, name |
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specific retention periods are:
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
For EU/EEA Residents (GDPR)
If you are located in the European Union or European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Request limitation of processing
- Objection: Object to processing based on legitimate interests
For California Residents (CCPA)
If you are a California resident, you have the right to:
- Know: Learn what personal information is collected and how it's used
- Access: Request a copy of your personal information
- Delete: Request deletion of your personal information
- Non-Discrimination: Equal service regardless of exercising your rights
How to Exercise Your Rights
To exercise any of these rights, please contact us at support@bottradesforyou.com. We will respond to your request within 30 days.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- Security: Browser traffic is protected with HTTPS/TLS, and stored exchange API credentials are encrypted
- Access Controls: Strict access controls ensure only authorized personnel can access personal data
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to ensure your data receives adequate protection.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will also send an email notification to the address associated with your account.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
BotTradesForYou
Email: support@bottradesforyou.com